About

FAQ

• Where is the store based?

  Brooklyn, NY

• SERVICE NOTICES

  • United Kingdom & Germany: Physical orders to the UK & Germany are currently suspended. Any orders from these regions will be cancelled and refunded.

  • European Union: Starting July 1, 2021, all orders to EU countries are subject to VAT. Shop prices as shown do not include VAT. Please check with your country's customs office to determine what additional fees may be assessed before purchasing.

• My country is not listed on Storenvy. Can I still purchase items?

  Yes.

  If your country is not listed on Storenvy, (for example, if you are in Indonesia) I should still be able to ship to you as long as you are not in the UK, Germany, 【or any countries listed in this link.】 If this applies to you, please do the following:

  • At checkout, select any country that is NOT United States or Canada.
  • Make sure the shipping method chosen is named "Everywhere Else."
  • Then, please write a note at checkout with the correct address. I will ship to the address that you write down. If you run into any issues or have any questions, please feel free to contact me through email.

• Do you accept orders placed outside of the US?

  Shipping is available to all countries that can accept service from USPS, except for the United Kingdom and Germany. Customers are responsible for any potential customs fee for entry to your country.

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.